FAQ
Are your metals hypoallergenic?
All metals in the shop are lead and nickel free. That said, sterling pieces are noted as such.
Can I get sterling ear wires on my earrings?
Yes! Just add the "ear wire upgrade" item from the shop. It's the last item available. It's a $3 upcharge per pair.
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Would you make matching earrings for me?
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The short answer: maybe.
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The longer answer: it depends on who crafted the original piece and their current work load. Use the contact form and I'll get you an answer ASAP.
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Do you resize bracelets and/or necklaces?
The vast majority of our items, we are glad to resize for free. We want all bodies to be adequately sparkly. We will specify in listing descriptions which items cannot be resized to make it easier. Standard sizing on bracelets is around 7.5", Standard sizing on necklaces is between 18"-20", but again, we try to provide exact details in every listing. Also, if you need an extender for a necklace, you can nab one in Miscellanea for $3.
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Do you ship internationally?
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Yes!
What are your shipping rates?
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US orders over $50, free shipping. All other orders, including international orders, are determined by the USPS calculator. We ship first class.
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How do you ship?
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Padded envelopes and tissue paper OR 4X4X4 boxes for brooches/candles/etc.
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Average turnaround time?
We are a small shop staffed by people with day jobs. Expect 5 - 7 business days on turnaround. During the holidays, this drops to approximately 3 business days to account for volume at the post office.
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Do you repair or accept returns?
Any item you purchase from us that breaks or doesn't meet expectations, please contact us so we can make it right, whether that means repairing your item or issuing a refund.
What's your privacy policy?
We don't share your private information with anyone. Because we're not jerks.